Key Requirements: 

• Strong experience with Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing modules)
• Proficiency in customizing and configuring Dynamics using entities, forms, views, and business rules
• Solid development skills in:
  • C#, .NET, JavaScript, and TypeScript
  • Plugins, custom workflows, and Power Platform extensions
• Hands-on experience with Power Platform (Power Apps, Power Automate)
• Experience building and consuming APIs (REST/SOAP) and integrating with external systems
• Knowledge of Dataverse architecture, security models, and data management
• Familiarity with Azure DevOps for source control and CI/CD pipelines
• Experience with solution management, deployments, and environment strategies
• Understanding of model-driven and canvas apps development
• Ability to translate business requirements into scalable technical solutions
• Experience with reporting tools like Power BI and dashboards within CRM
• Strong debugging, troubleshooting, and performance optimisation skills
• Good understanding of Agile/Scrum delivery methodologies
• Strong communication skills and ability to work with functional consultants and stakeholders
• Microsoft certifications in Dynamics 365 or Power Platform (preferred)