Key Requirements: 

• Hands-on experience configuring Dynamics 365 Customer Engagement (CE) and workflows

• Solid understanding of the Microsoft Power Platform; experience with Power Apps/Pages is a plus

• Experience with out-of-the-box implementations; customized solutions are a strong advantage

• Familiarity with service management tools such as Topdesk

• Basic scripting or coding skills; JavaScript knowledge is a plus

• Fluent in both English and Dutch