Key Requirements: 

• Proven experience supporting Workday Financials (FINs) in a BAU (Business As Usual) environment
• Strong understanding of core Workday Financials modules, such as:
  • General Ledger (GL)
  • Accounts Payable (AP)
  • Accounts Receivable (AR)
  • Expenses
  • Procurement / Supplier Accounts
• Experience handling day-to-day Workday support tickets, issue resolution, and user queries
• Ability to perform configuration changes, small enhancements, and system maintenance within Workday FINs
• Experience with Workday reporting tools (Advanced Reports, Matrix Reports, dashboards)
• Understanding of business processes (BPs) and workflows within Workday
• Experience supporting month-end and year-end financial processes
• Strong knowledge of data validation, reconciliations, and financial controls
• Ability to troubleshoot issues and work with Workday integrations (e.g., Studio, EIBs) at a functional level
• Experience working with Workday Support (Customer Central / tickets) and managing escalations
• Good understanding of security roles and access in Workday FINs
• Strong stakeholder management skills (Finance teams, HR/IT, external vendors)
• Ability to work in a fast-paced BAU support environment with SLAs and priorities
• Strong analytical, problem-solving, and documentation skills
• Workday certification in Financials (preferred but not always required)